APF Webinar: “Creating a Positive Laboratory Employee Environment”

On June 29, 2017, HBP sponsored an American Pathology Foundation webinar on the above topic. We asked Joyce Hain, the retired Lab Administrator at Thunderbird Hospital, part of Banner Health in Phoenix, to present her experience.

Topics included:

• Getting to Know Your Staff
• Daily Rounds with Medical Director/Pathologists
• Developing Recognition Cards/Newsletters
• Monthly Staff Meetings
• Department Teams – Shared Leadership
• The Keys to Success